Introduction to SRM

• Definitions and objectives of SRM
• Successfactors & benefits of a professional SRM programme
• Elements of a complete SRM system
• Digitalization of SRM processes
• Organizational preconditions for SRM

Supplier Identification

• The role of continuous market research for successful scouting and preventive risk management
• Supplier registration method, the objective and introduction of business cases

Supplier Selection

• Supplier selection methods
• Prequalification criteria including sustainability assessments
• Supplier self-assessment tool, the objective and introduction of business cases
• Supplier evaluation prior to deliveries
• Introduction of the SCOPE model
• The instrument of a cost/benefit analysis and related case studies

Supplier Evaluation & Development

• Methods of supplier evaluation
• Benefits of a powerful supplier evaluation system
• Derailers of most supplier evaluation systems
• Problems of subjective evaluation criteria
• Segregation of material and service evaluations
• Supplier development matrix
• 4 motivation strategies for supplier development
• Recommendations to structure development process and meetings
• Monitoring supplier development activities with supplier balanced scorecard

Supplier Classification/Segmentation

• Definition and benefits of supplier classes
• Supplier vs. customer expectations
• Misinterpretation of supplier classes
• Contractual aspects of supplier segmentation
• Linkage of supplier classes with procurement strategies

Collaborative Tools

• Cost analysis tools
• TCO concept
• Innovation and idea management
• Risk management
• Supplier workshops/supplier days
• Value analysis